Bids Are Invited For Custom Bid For Services Software Support Services 2.0 1 Base Product With Single Console Configuration Base Product To Cover Monitoring And Management Of Configured Application Through Unified Dashboard, Alerts And Reports. In, 24 Paraganas North-West Bengal

Bids Are Invited For Custom Bid For Services Software Support Services 2.0 1 Base Product with single console configuration Base product to cover monitoring and management of configured application through unified dashboard, alerts and reports. Initiating DR drills and Failover in Single-click (Installation on DC & DR Setup with geographically dispersed HA configuration) 2 2 Web, App & Middleware tier components Monitor and Manage the automation of Application, Middleware and Web Layer for individual instances 87 3 Database tier components Monitor and Manage the monitoring & automation of DB Instances 26 4 Storage Module Integration Integration with Storage Management Console for replication monitoring, management and orchestration 2 5 Virtualization / Cloud Integration The solution integration with any Hypervisor/Cloud environment (e.g., VMware, Hyper-V / Azure, AWS & GCP solution) 1 6 Project Management & Implementation Services One Time - Remote Project Management, Discovery & Implementation Services – Shared Resource (From Kick off to Sign Off) 1 7 Training One Time - Remote Product Training & Documentation 1 8 DR Drill Support - PS DR Drills from OEM professional services-1 st Drill 1 The solution integration with 3rd party tools The solution integration for authentication purpose e.g., AD, LDAP, PAM/PIM or Vault based appliances / 3rd party tools - VMware SRM, ITSM etc.,) to execute DR procedures derived by the customer 2 DNS/NAT Network Automation Monitor and Automate the Networking Infra with Automation on DNS and Firewall policies 3 Integration with Microservices platform Integration with Microservices platform to manage containers configured on the platform for the purpose of DR Drill and failover. 4 BCP Base Product BCP Base with Real Time Business dashboard giving Visibility, Accountability, manageability to CXO to take an Informed Business decision from People, process perspective AND an automated orchestration engine to execute all the configured critical BCM plans. 5 BCP Modules BCP Organization structure, Resource management, BIA and dependencies, Risk Assessment, Risk Mitigation, BCP Automation for processes, BCM strategy & plan development, Incident Management, Notification (Exercise / Testing / Drills), Reports, Management review, Performance evaluation, Audit Management, What If Analysis & Reports. 6 DR Drill Support - PS DR Drills support from OEM professional services 7 Change Management Services - Per Man Day Remote Engineer support to assist customer on configuration add / change activities in the solution 8 Onsite Technical Resource (OTR) Remote Engineer support to assist customer on application configuration related activities in the solution 9 Resident Engineer for 1 Year Resident Engineer to Support DR Drill as per above scope which includes all jobs assigned by NIC Total Quantity :

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