Tender For 2000160122-Canteen Opern Fixed Expenses-Kiran Avenu 1 2000160122 10 10 10 Management of Canteen Services 12 MON Email : tejal.thakkar@ext.amns.in Contact : Name : Tejal Thakkar Item Details : Canteen operation fixed expenses -Kiran Avenue, Jiav- AM/NS Residency Technical Contact Person SAURABH VIRMANI 9558169891 Scope of Work (Please specify Complete Clarity) (In case of Amendment, please specify reasons in Scope of Work): - Scope of Work- Vendor: - SERVICES WITH SERVICE LEVEL AGREEMENTS Sample Food Menu: Sr. No. Service Description of Items 1 Lunch/Dinner-(Unlimited) The menu would not be repeated in the entire week & Paneer preparation twice a week in a variety<(>,<)> Chicken preparation twice in a week Limited with one portion of 2 piece <(>,<)> Eggs Preparation once in a week Limited with one portion of 2-piece egg curry. Lunch/Dinner-Menu · Salad- (Carrot / Tomato / Cucumber/ Beetroot / Radish with Lemon, Chana Chat, Fruit Chat, etc.) · Poori / Roti/ paratha · Pickle/Chutney · Rice (Jeera Rice, Pulao, Fried Rice, Biryani) · Dal item (Fried Dal, Mixed Dal with vegetables, Rajma /Sambar / Kadhi, Etc.) variety of dal · Two Veg. Curries (one gravy and one dry) · Curd (Plain curd, Boondi Raita, Mix Veg Raita) · Papad/Fryums · Dessert Item - Sweet Dish / Ice Cream / seasonal Fruit Salad /Fruits (Limited: Any Single item) Milk base, Gram flour base, Maida base & sugar base. 2 Breakfast (single item) Idly/ Wada/ Paratha/ Puri-Bhaji/Dhokla/Sandwich or equivalent Page 2 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details 3 Evening/Night Snacks Snacks like Samosa/Kachori/Bread Pakora/or equivalent. Combos like Rajma-chawal/Noodles- Manchurian/Momo’s/Frankie/or equivalent to be served in mid- night 4 Special Festivals Food in All Canteens Theme food shall be rich food and can be Rajasthani/ Guajarati / Maharashtrian /Continental / Chinese /North Indian etc.<(>&<)> items as approved by Officer-in-charge (10-12 Nos. per year) Schedule & Menu The catering services need to be provided to the GET, as per the following schedule and menu: - Description Time of service Service Breakfast (Note: The menu would not be repeated except for regular a la carte items 5:15 am to 9:30 am Breakfast Menu Lunch (The above services is to be served at VP, Dumas) 12:30 pm to 2:00 pm Lunch Menu Evening snacks with Tea/Coffee 4:00pm-6:00pm Evening/Night Snacks Dinner (The above services is to be served at VP, Dumas) 7:30 pm to 10:00pm Dinner Menu Night Snacks & tea services 10:00pm to 12:30pm Night Snacks AM/NS India DAILY FOOD TASTING Page 3 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details FORM Date:- ___ Day:- ____ Type of Meal: Name of the cooks: - Page 4 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Please tick the answers Description of Menu Taste Colour Odour Presentation Remarks Page 5 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Page 6 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Rating:- 1- Poor, 2-Not Good, 3- Satisfactory, 4-Good, 5- Excellent Remedial Action / Comments: Page 7 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Date:----------------- Signature of Cafeteria Manager:-------- Page 8 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Dining Hall of Cafeteria The caterer must serve the food / Snacks in dining hall Quality of food should be maintained at agreed levels. The food served shall always be warm till the last person has had their meal. The temperature of hot food being served should always be maintained above 65 degrees Celsius or above and cold food at 4 degrees Celsius or below. Service of food always to be carried out through bain-marie, additional food must be kept covered at all times<(>,<)> Food service equipment’s must be cleaned and sanitized before service . Food counters to be manned with uniformed service personnel with proper service gear. Food counters must be kept clean at all times during and after service hours Adequate measures to be taken to have control on wastage of food Water from Bain Marie to be changed post completion of every meal service. Hot & Cold foods, Raw & Cooked foods should not be stored together or transported together. Equipment Provision - All equipment related to canteen operations and kitchen setup, including cutlery and crockery, utensils, food preparation equipment, gas ranges, Bain-marie, etc. (based on sample approval by the user team) for approximately 1200 pax are under the Vendors scope. Maintenance and Servicing: Vendor must ensure that all equipment is in good working condition. Timely servicing and updates of equipment based on the latest technology to maintain timely and quality food preparation. Implementation of cashless transaction automation. Indicative manpower to be deployed for canteen service shall be as below: Classification of Manpower Nos. Unit Lead 1 Supervisor Page 9 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details 2 Cook 2 Asst. Cook 2 Stewards 4 Utility 4 Reliver 3 Kitchen Helper 2 Roti Maker 2 Tea Maker 2 Total Manpower - 24 Staffing Approach: Propose a staffing schedule that includes shifts scheduled to perform the services based on the on-site management team specifications & expectation. Define personnel replacement/recruitment policy when existing staff have been transferred, terminated, or resigned. Should be registered under the Contract Labour Act if required and be open to regular inspection and audit on statutory and regulatory compliance by AM/NS India Service Provider should have all valid and subsisting licenses, approvals and registrations to be able to provide the Services. A high standard of catering shall be maintained for all items with due regard to quality and purity of food stuff, quality and quantity of dishes, cleanliness in preparation and handling of food items and utmost courtesy of services. All the materials used in preparation for food items should be of standard brands. Double refined first quality sunflower oil should be used for cooking. All food items should be Agmark/ISI certified and branded guideline given by officer in charge. Page 10 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Permissible item list: CONSUMABLES ITEM BRAND Salt Iodized salt Tata/Annapurna/Nature Fresh Spices MDH, Everest Ketchup Maggi, Kissan Oil (Sunflower) Sundrop, Fortune Pickle Mother’s, Nilon’s Atta Aashirvad, Pillsbury Butter Amul, Britannia, Sumul Bread Harvest / Britannia make Jam Kissan, Maggi Milk Pasteurized / Toned milk of Vijay Dairy, Amul or Sumul. Paneer Amul / Sumul Paneer Tea Wagh Bakri, Tata<(>,<)> Coffee Nescafe, Rich Bru Biscuits Britannia or Parle Ice Cream Page 11 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Amul – all varieties Mixtures/Chips Haldiram /Balaji/ Lays Mineral Water Kinley / Bisleri Besan, Dal Rajdhani / Fortune Rice Basmati / Tibar Cold Drinks Pepsi / Coke brands Juices Real / Tropicana Above food brands to be strictly adhered to. In case of any change, the same should be approved in writing by Officer-in-charge and by Head of Department. Caterer will have to pay for the cooking gas cylinders. The caterer would have to provide additional manpower for special events as required without hampering regular operation and the caterer would also have to provide substitutes, if their regular staff proceeds on leave, etc. The caterer is required to arrange additional crockery / cutlery material, etc. at his own cost as required for the special events of the in consultation with the Officer-in-charge. The caterer shall provide special lunch / dinner in buffet style whenever required as per the dates indicated in the canteen or in the lawn or any other place in the premises/out of the premises as indicated by Officer-In-charge. The menu for the same shall be prepared in consultation with the officer -in-charge. Apart from the items indicated in the menu, the caterer has to supply on demand additional items for special lunch / dinner or snacks at the rates mutually agreed (wherever no rate is quoted). The caterer should arrange for cleaning of the Dining Hall in side & outside, the kitchen area, toilets and washing area and any other area under his control regularly and also immediately after any service is rendered. The Caterer should provide liquid hand wash (Dettol / Lifeboy) provision, including dispenser, near hand wash basin areas before any of the service rendered. The caterer should ensure that the entire catering premises in & out are kept clean and hygienic, without any extra charges to AMNS. Cleanliness, Maintenance, garbage disposal of the service areas/production areas shall -be the responsibility of the Caterer. The caterer should provide identity cards and uniforms to all his staff at his cost and ensure that all the catering staff wear clean uniforms, as prescribed. The head gear for cooking and service staff in the catering area are also to be provided by the Caterer. Strict personal hygiene has to be observed. Separate uniforms need to be provided for different categories of staff viz. cleaners, servers, supervisors, etc. Cleaning of the plates and utensils should be done with hot water, soapy water and with proper cleaning agents. All utensils should be cleaned and dried prior each service. Page 12 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Government Regulations While at service with AMNS India, all taxes, fines if any imposed by the government authorities shall be paid by the contractor. The contractor shall obtain all statutory permission / clearances from the concerned authorities which respect to running of canteen services in organization. Such as food preparation license from food inspector under Presentation of Food Adulteration Act. The contractor shall be fully responsible for payment of wages to Canteen staff as per minimum wages act/other labor laws/acts A attendance register needs to be maintained at Warden’s Office for all the staffs Employee provident fund and other miscellaneous act, Workman compensation act or any other government act as applicable needs to be followed. PURCHASES AND PROCUREMENT OF RAW MATERIAL The production of high-quality safe food can only be achieved if good quality raw ingredients that are free from contamination are used. The first measure to prevent hazards is to buy from reputable suppliers. (Periodic inspection of supplier and his place to be done by officer in charge. In respect of temperature-controlled deliveries, the temperature required on delivery should be specified to the supplier. All raw materials should be received in storeroom, which should be separate from the food preparation area. Timings of receipt from different vendors are fixed to allow adequate quality check time. Temperature audit during receipt for perishables must be implemented and recorded and same to be presented to Officer-In – Charge on weekly basis, as these affect the shelf life during storage as well as the end product. All items must be coded with receipt and use by date to allow maintenance of FIFO (First in First Out). This ensures safe consumption time slots, appropriate quality maintenance and product integrity. All perishables should be used within a short time especially in hot weather. The presence of dust and foreign material like stones, hairs, nuts, bolts, wires, staples, feathers, rat droppings, papers, cigarette ends, earrings, fingernails, buttons, pen tops should be seen and removed if found during inspection in cooked /uncooked food will be penalized. Canned food should have date of manufacture, expiry date and other specifications as given on the packaging. DELIVERY AREA Food will not be left open to possible contamination. Arrangements will be made to ensure that food delivery is made in secure areas free from all risks. Food will be placed 18 inches above the ground, in an area free from contamination. Paper towels/clean dusters should be used for wiping crockery and dishes. Provided duster coding for each area. The entire facility, including the floors, walls, ceilings, windows, screens, doors etc. must be cleaned at regular intervals to prevent any accumulation of foreign particles. All food contact surfaces should be cleaned and sanitized after every use. All fans and blowers of coolers, freezers, and kitchen and storage areas Page 13 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details must be regularly cleaned to prevent buildup of any debris and contamination. Transportation of all food items is in scope of canteen vendor. The production area must be thoroughly cleaned at least twice in every 24 hours. The recommended cleaning procedure is a wet wash. Remove all waste material deposited on the grates and shelves. This will keep drains from clogging and emitting foul smell. All kitchen equipment must be disassembled, washed and sanitized after use. On-going cleaning must be carried while production is on. This includes frequent removal of garbage in linings for uninterrupted production. No smoking or pan or tobacco chewing should be allowed in the premises. No cobwebs or dust should gather on walls, windows, doors and skylights. Maintain weekly schedule for thorough cleaning. Nominate a day for the purpose and display it prominently same has to be documented. Leftover food items should be condemned as per rules and schedule of powers. Before storing the store items should be cleaned so as to remove external and solid contamination. Insects and other foreign materials like dust, hairs, etc. from cereals, pulses, etc. should be removed before washing. Dry stores should be stored in airy rooms, and there should be no dampness. Keep some space off from the walls and floors to enable regular cleaning. Do not use damaged, rusty or dented cans for storage. All storage cans should have proper covers. Scales will be thoroughly cleaned between the weighing of different goods, especially raw products. Separate scales will be provided for raw meat and high- risk foods, each clearly marked for intended use. Containers used for the receipt, storage or distribution of goods will be kept scrupulously clean and dry. Steps will be taken to ensure that cross-contamination does not occur during delivery, stock rotation and storage. New stock will be placed behind/beneath older stock in store or refrigeration, subject to date coding. Stock will be stored off the floor on racks. Rack s of adequate capacity will be provided for this purpose. Bare wood will not be used for storage as well as cooking All opened dry food products and those in inadequate packaging will be stored in pest proof containers that will be maintained scrupulously clean. Cleaning chemicals and materials will never be stored with or in close proximity to food or food equipment. Storage containers will be washed clean when empty and allowed to dry. Goods stored in bins will be allowed to run down completely at least weekly, to facilitate regular cleaning. Drains should not get clogged which leads to foul smell. FOOD PREPARATION This being the main part of kitchen, care should be taken to keep it thoroughly clean. Floor should be regularly mopped and no washing is allowed in this area during food preparation. Keep separate utensils and spoons for non -vegetarian and vegetarian food. Only hot water should be used for floor cleaning after the operation has been completed. Anti-grease detergents should be used for such areas. Packing materials for Snacks/Breakfast/Meal Food graded material to be used for all disposables. Certification has to be provide whenever asked. The contractor shall serve Snacks/sweets/ meal duly packed in standard packing materials including foil paper or any other packing material as per the direction of officer in charge. The contractor shall procure the bags/paper bags and packing materials Page 14 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details (Aluminum foil) at his own cost. Use of polythene bags is strictly prohibited PERSONAL HYGIENE GUIDANCE FOR FOOD HANDLERS Half yearly medical examination of all staff has to be ensured and a fitness certificate issued Skin lesions, boils, rashes, cuts and discharge from any site are hazardous and can contaminated food with food poisoning bacteria. Staff with diarrhea or vomiting may also contaminate food with food poisoning bacteria. All the staff handling food must take every precaution to ensure that such germs are not passed on to food. A few simple rules are, therefore, necessary and all who are employed in handling food must abide by them. Scrupulous personal cleanliness is essential to clean food handling and the highest standard must be achieved and maintained at all times by those responsible for food storage, preparation, cooking and service. Protective clothing such as apron, headgear, hand gloves & COVID PPE’s – Mask,Face Shield etc. must be worn before entering and working in food processing area. Food should be touched by hand only when there is no alternative -and hand cleanliness is the basic rule of hygiene. Hands and arms must be washed with soap in running hot water and rinsed thoroughly in a wash hand basin designated specifically for such use. Hands should be thoroughly dried preferably with paper towels. Nails must be kept short and scrupulously clean and not bitten. Nail varnish is not permitted. Skin cleanliness is essential therefore a daily bath or shower is recommended. Feet should be covered with safety shoes. Food or drink should not be consumed whilst working in food handling areas. For women, the hair should be contained within a net. Hats should be scrupulously clean and must be worn at all times when handling food or in a food room. Smoking in a food room is not permitted. TRAINING & DOCUMENTATIONS All staff must receive appropriate food and personal hygiene training to ensure that they are able to comply with the hygiene requirements. Initial training should be given on induction and refresher training undertaken on annual basis. The training programme must be in written format, in vernacular, and records must be maintained on imparting of training with acknowledgement of staff<(>,<)> All food handlers should undertake induction training during their first week of employment. Such training should include: Personal hygiene and health policy Avoidance of contamination of food HSE PEST CONTROL & COVID SANITIZATION Pest control & Sanitization measures have to be adopted. Daily schedule to be displayed. All dry goods will be checked at the time of delivery, for pest infestation or damage before being placed into the storage area. Open dry food will be kept in pest -proof containers with close fitting lids. The lids will be replaced immediately after use. All stored goods will be kept off the ground and clear of walls, with adequate space between stock to enable regular inspection and cleaning. To ensure that food premises are maintained free of pests and any reported incidents receive attention, a competent person or pest control Page 15 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details contractor must be employed to: Inspect areas within the food premises that have been previously treated. Inspect areas within the location that are particularly vulnerable to infestation by pests Inspect the food premises for any necessary proofing works or items conducive to pest infestations. 8.0 Payment Terms: CONTRACTOR shall raise monthly running account bill on actual attendance and the due payment shall be paid within 60 days from the date of receipt of duly certified bill by officer in charge after deduction of applicable taxes/ duties/ levies as per GCC. Backup documents like copy of attendance sheet of workers / Area Covered shall be enclosed with the bill. Notwithstanding the release / payment of bills by AM/NS India to the contractor, the contractor shall ensure that the payment of wages and other statutory within time limit. There shall not be linkage between release / payment of the bill by the AMNS India to the contractor and the payment of wages / other dues by the contractor to his worker. Shut down / exigency support. The site manager should cooperate and support on any emergency even beyond defined scope of work. Non-cooperation during critical times will be disadvantage in contract continuity / renewal Contractor should spell out emergency / exigency situation and should mandatory facilitate necessary support during such period to ensure continuity as usual. Indiscipline, any disruptive phenomenon experience / witnessed by any contractor staff will result in immediate expulsion. The Unit Manager of the site is responsible to attend staff related emergencies & maintain disciplinary order. Accommodation and transportation Accommodation and transportation of all canteen staff is entirely in vendor’s scope. Penalty as decided by Administration Department, will be imposed on the caterer (Annexure 1) S. No. Parameter Measure Penalties Remark Page 16 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details 1. Delay in lunch/dinner/breakfast timings No’s Up to Rs. 500/- per 10 Min. Regular and daily basis tracking with documentation 2. Shortage of Food No’s Rs.2,000/- per incident. Rs.5, 000/- for repeat incident. Regular and daily basis tracking with documentation 3 If found insect/hair/stone/foreign body in food No’s Rs.2,000/- per incident. Rs.5, 000/- for repeat incident. Warning in writing. Action as per investigation by canteen In-Charge. Regular and daily basis tracking with documentation 4 Deviation in approved brand without written approval No’s Rs. 5000/- per incident as per investigation by canteen In-Charge. Check with approved list. 5 Change in decided menu without written approval No’s Rs. 5000/- per incident & Action as per investigation by canteen In-Charge. Check with approved Menu for the week. 6 Cleanness in Kitchen, store, Dining hall, Dish wash area & Hand wash area Page 17 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details No’s Rs.2,000/- per incident. Rs.5, 000/- for repeat incident. Check list 7 Inventory of kitchen utensils (OPEX Items) Nos Permissible limit for damage/missing 3% half yearly. In case of deviation, vendor will replace the shortfall of same brand at his own cost. This will be based on the discussion with admin officer As per quarterly inventory 8 Quality of food No’s Rs 2000/- as per investigation by canteen In-Charge, Feedback Register. Officer Incharge. 9 Staff personal hygiene, Staff without Uniform/Proper Grooming Standards No’s Penalty of Rs. 2000/- per inspection. Penalty of Rs.5,000/- for repeat incident Daily Inspection 10 Shortage of Manpower No’s 1. Warning in writing. 2. Penalty per percentage of absenteeism – 100-99 percent Rs. 10600/- 98-96 percent Rs. 21200/- 95-90 percent Rs. 53000/- 89-80 percent Rs. 106000/- 79 & Below Rs. 159000/- Regular and daily basis tracking with documentation 11 Performing duty under influence of intoxicants Page 18 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details No’s Confirmatory medical check-up. Immediate removal of person from company site. As per company security & safety guideline Health checkup & Security. 12 Act of Indiscipline while on duty<(>,<)> No’s Warning and action as per investigation by canteen In-charge/management 13 Deviation in statutory compliances by Canteen Vendor No’s Rs. 10,000/- for 1st incident Rs. 25,000/- for repeated incident Monthly Basis 14 Damage/Loss of Company Property Value 1. Cost of damaged item. 2. Rs 10000/- upon investigation for lack of services As & when loss occurs & discretion of management after joint investigation. 15 PASH Misconduct by any employee Action as per PASH Committee investigation 16 Safety Violations No’s As per safety terms & conditions Monthly Basis 17 Raw material found expired Page 19 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Rs. 5000 per incident Monthly Basis 18 Misbehavior with customers during serving Rs. 5000 per incident Monthly Basis 19 Equipment maintenance not done as per schedule Rs. 5000 per incident Monthly Basis a) Vendor Performance Scorecard – Monthly Vendor Performance Scorecard - Canteen Services (Monthly) Rating Legend 5 Excellent Date Completed: 4 Very Good Submitted by: 3 Good Mon 2 Average 1 Poor 0 Page 20 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Unacceptable Max Score Rated Score Comments I. Site Performance Staff Uniform Staff Training 5 Attendance 5 Staff turn over 5 Work methods 5 Professional Knowledge 5 Manners & Etiquette 5 Customer Service response 5 Response to incidents and alarms 5 Page 21 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Equipment & Kits 5 Dining service 5 MSDS Documentation & Manuals 5 II Invoice Management Variance to contract/PO 5 Bill accuracy 5 III Innovation Cost Reduction 5 Performance Enhancement 5 IV Reporting Quality of Reports 5 Performance Measurement Data 5 V Management Participation and Leadership Page 22 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details 5 Totals Percentage Score Calculation b) Vendor Performance Scorecard – Random Checks by Canteen Committee Scorecard (Random Checks) Canteen Name Area Score greed Remedial Action (scores of 1 or 2) (a) Menu Planning Circle one Rotation of Menu 1 2 3 4 5 Variety of Menu 1 2 3 4 5 Understanding and Fulfillment 1 2 3 4 5 Timely Communication ( in case of Change) 1 2 3 4 5 Participative Approach 1 2 3 4 5 Quality of Menu 1 2 3 4 5 (b) On time Cooking, Packing, Transportation and distribution of food Circle one Cooking as per pre-decided menu Page 23 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details 1 2 3 4 5 Packing of food in containers 1 2 3 4 5 Transporting of food as per Dishes 1 2 3 4 5 Lock & Key of Containers 1 2 3 4 5 Timely distribution as per order 1 2 3 4 5 Display of Food in warm condition 1 2 3 4 5 (c) Dry/ Wet Stores Management Circle one Any order to follow for material issuance 1 2 3 4 5 Storage of Dry Items in respective containers 1 2 3 4 5 Material in Respective Section 1 2 3 4 5 Temp. control environment / stores 1 2 3 4 5 Storage of products ( Veg/Non-Veg/Fish/Milk) 1 2 3 4 5 Housekeeping of Storage 1 2 3 4 5 (d) Regular Medical Checks of Employees Page 24 of 24 ArcelorMittal Nippon Steel India Limited AM/NS HAZIRA PLANT 27th KM, Surat-Hazira Road,,HAZIRA,394270,Gujarat,India GSTIN 24AAACE1741P1ZN PAN AAACE1741P CIN U27100GJ1976FLC013787 Request for Quotation Number 6000122891 Date 28.10.2024 Submission Date 08.11.2024 Coll Req No AMNS deals with OEMs directly. We are very well equipped in every way to import / buy our goods directly from OEMs from any part of the world in a professional manner. We also use the vast global networks of our parent companies where necessary. We do not welcome any contact from intermediaries or Indian Agents of vendors. We assure all OEMs that you do not need to engage anyone to manage your transactions with us.Kindly respond to our RFQs and deal with our officials directly without involving any agents or intermediaries. Offers of vendors who insist on involving intermediaries in dealings with us could be disqualified. Contact for this RFQ null Shail Kumari Yadav Contact Email ShailKumari.Yadav@ext.amns.in MATERIALS / SERVICES Please acknowledge receipt of the RFQ And provide your best quote for below given RFQ details. SR. No PR No. PR Item RFQ Item Services for line Item Quantity UOM Technical Details Other Details Circle one On Recruitment 1 2 3 4 5 After coming from leave 1 2 3 4 5 Medical Records 1 2 3 4 5 Scope of Work- AMNSI: - Required canteen utensils provided by company. Electricity and water supply under company cost. Service part monitored by AMNSI area in charge and if found any issue related to operation, company can take appropriate action against vendor. Specific Penalty for nonperformance by vendor and must be cardinally measured: Yes Description Canteen operation fixed cost Units Month Quantity
