Bids Are Invited For Custom Bid For Services - Annual maintenance contract Of E And M Installations, ARMO of E&M Installations of DWR Building for IMD at DBAI Airport, Nagpur. SH: Operation & Maintenance of E&M Installations. (Year 2024-25), 1) General Scope of Work: - The Scope of work covers the following items: - a) Providing operation & maintenance services for following E & M installations at DWR Building, Nagpur Airport as per the attached Maintenance Schedules at Annexure-C. - 250 KVA Transformer - 1 No. - LT panels. - Internal Electrification installations of DWR building. - DG Set Operation. - Street lighting and perimeter road lighting. b) Providing day to day maintenance services, general cleaning of various installations as per Maintenance schedule specified. c) Minor repair & maintenance works and calibration of equipment etc. d) Any other installation as per instruction of Engineer-in-charge. e) Providing tools & plants and instruments as per the attached list. f) Maintenance of equipment / systems in satisfactory working conditions at all times during the contract period. g) The readings of voltage, power factor, current and other related parameters through various meters shall be checked and recorded in the LOG BOOK (provided by contractor) on hourly basis. Necessary action is to be taken by the contractor or his authorized representative if the readings are not normal. h) Attending complaints, trouble shooting and repairs & rectification action where needed. i) Replacement of spares for maintenance (preventive & breakdown) shall be provided by AAI, subject to availability at AAI stores. However, it is the responsibility of the contractor to intimate the EIC or his authorized representative if any spares are required for the breakdown maintenance of the system immediately after occurrence of fault and get their approval for procurement of spares. Nonavailability of spares will not be accepted as the reason for un-serviceability of the system. j) Routine maintenance like cleaning, inspection of machines / equipment / system, functional/serviceability checks etc. and maintaining records. k) Preventive & proactive maintenance as per AAI maintenance schedules in Annexure-C & OEM recommendations. l) Breakdown or un-serviceability of any of the electrical installations within the scope of this work should be recorded in the maintenance log-books by the deployed manpower of the contractor and the same shall be brought to the notice of EIC or his authorized representative immediately. Necessary identification & rectification of faults should be done and the system should be restored to normal operation. Spares required for rectification of faults shall be provided by AAI subject to availability in AAI stores, however in case of non-availability of spares the same shall be procured by the contractor after getting mandatory approval from the EIC and the proper GST tax invoice for such procurement of spares shall be submitted by agency for payment in the subsequent bills. Any lapse on the part of agency in carrying out the rectification of faults within the specified timeline shall be liable for penalty as per the conditions of the contract. m) Executing the works as per instructions of E-I-C and his/her authorized representative including daily reporting/ feedback and proper communication. n) Deputing manpower as mentioned in the contract at airport throughout the contract period on all days including Sundays & holidays with a mobile phone to receive complaints / instructions from AAI. However, one weekly off is applicable to each Wireman / Helper / Computer Operator. No reliever needs to be deputed on the weekly off of deputed manpower. Additional manpower to be deployed for all emergency works/ where needed, major breakdown etc. as per instruction of E-I-C. o) Providing minimum ‘site facilities’ as mentioned elsewhere in this contract. p) Abiding the contract conditions, norms/ rules & regulations of AAI, security guidelines, statutory bodies, labour laws enforced from time to time. q) Periodical review/ meetings by competent senior persons/proprietor. r) Order for executing repair and maintenance works within the scope of this contract shall be entered in the site order book or the maintenance log book, the contractor or his authorized signatory staff shall see the site order book and maintenance log books of various electrical installations every day and sign the same as a token of having received the order. s) Extra items, if any ordered shall be paid at market rates, for which the contractor shall produce the original purchase voucher / tax invoice which will be checked and verified by the Engineer-in-charge or his authorized representative to ensure its correctness. t) If the repair and maintenance work is to be carried out in the operational area, the contractor shall obtain necessary entry permits for all their employees as per existing BCAS norms. No work should be delayed for want of entry permit / passes. u) In case, the workmen deployed by the contractor are not able to rectify the faults or ensure smooth operation of the system as per the opinion of EIC, it is the responsibility of the contractor to deploy additional experienced manpower preferably from OEMs as recommended by the EIC at his own cost for necessary rectification. The contractor must abide by the instructions issued by the EIC in this regard and ensure the serviceability of system. v) Handing-over of the units/system in satisfactory working condition at the end of contract period by observing proper handing over procedures as per the instructions of E-I-C. w) Documentation. x) Comprehensive Maintenance contract of Ductable / Cassette / Split Type Air-Conditioners / Water-Cooler: The Scope of work includes following: - Comprehensive maintenance of Ductable / Cassette / Split Type Air-Conditioners as specified in SOQ, located at different areas, including providing & fixing all necessary consumables and spares such as replacement of faulty compressors, PCB cards, motors, insulating foam etc. - Comprehensive maintenance of 1 No. Water Cooler including providing & fixing all necessary consumables and spares such as replacement of faulty compressor, PCB etc. - Job includes monitoring for satisfactory working, periodical maintenance and all major & minor repairs of the Ductable / Cassette / Split type air conditioners and water coolers as and when required. It is clarified that these jobs are contingent /casual in nature. Registers shall be maintained for all the maintenance activities and submission to the Engineer In-Charge or his authorized representative as per maintenance schedule attached. - Supply and replacement of defective components like capacitors, relays, thermostats, fan blades, blowers, selector switches, air filters etc. including making suitable inter connections and rewiring of the unit etc. - Condenser / evaporator coil cleaning, leak testing, gas charging, replacement of capillary, oil charging etc. - Replacement of failed compressor with manufacturer repaired compressor / new compressor of similar model and make whenever required, including gas charging & all incidental works etc. Original documents like delivery challan and invoice from manufacturer or his authorized dealer indicating serial number of compressor shall be submitted to the Engineer-in-charge for approval before installing the compressor. - Any other work related to the proper maintenance specifically not mentioned herein. - Contractor shall depute sufficient / adequate number of skilled workmen to maintain all the air conditioners & water cooler in working condition including periodical observations repair and maintenance. - Record of all the works carried out and serviceability of the air conditioners and water cooler are to be maintained in the format prescribed by AAI. The register required for the record shall be supplied by the successful tenderer. - All the materials / components / cleaning material etc. what so ever required is included in the scope of work and shall be arranged by the contractor. - Contractor shall ensure the maintenance of all A/C units in a better physical appearance by cleaning of units, front grilles, fixing the front grille in the proper manner etc. - Contractor shall make the work site neat and clean after completing the work and no waste material or dust shall be left in the work site. - Contractor shall take over all the units under this contract within date of commencement of work, on as is where condition on award of the work. If any unit is not in working condition, due to defects related to compressor or due to component failure which will affect the performance of the unit, while taking over, the same shall be intimated in writing to the Engineer-in-Charge with details of defects and location etc. and get it acknowledged. - At the end of completion of contract, all the units shall be handed over to AAI in good working condition. - Contractor shall follow all labour laws applicable/enforced from time to time. Any violation of not following the labour laws shall be dealt with as per provision of agreement clauses. - Contractor has to obtain necessary entry pass / clearance if required from the AAI/BCAS for their workmen to work. It is the responsibility of the successful tenderer to fulfill all the formalities viz police verification etc. and bear the cost for photographs etc. for obtaining entry pass for their workmen. - Contractor shall be held responsible for any damage caused due to his negligence and has to make the same in good condition at its own cost. - Contractor has to arrange his own tools & plant required for the maintenance purpose for which nothing extra will be paid. - Minor complaints like replacement of capacitors, thermostats, relays, fault in wiring, filters etc. shall be attended immediately as per time period set by Engineer-In-Charge. If the contractor fails to attend within the time period given by the Engineer-In-Charge, the same shall be attended at the risk and cost of contractor. - Complaints like gas charging in Ductable / Cassette / Split A/C units or water cooler and gas leakages shall be attended and completed within two days from the date of occurrence of fault. Alternatively, spare serviceable units shall be provided by the contractor without any cost to AAI till the defective unit is made serviceable. - Failure to comply with two conditions mentioned above this para will attract a penalty of 5% of annual CMC rate of each unit per day of delay per A/C unit/water cooler and shall be deducted / recovered from the contractor. - Burnout compressor shall be repaired / replaced as applicable and the unit commissioned as per the time period set by Engineer-In-Charge. If contractor fails to attend, recovery shall be made at following rates: a) Equipment Room - Rs. 500 per day b) Offices. - Rs. 250 per day - A list of minimum activity schedule for the preventive maintenance is attached along with the special conditions. The activities shown are the minimum and hence, the contractor shall improve upon the same in their own interest, to ensure failure free units. - The tenderer shall quote their rates as per the Schedule of Quantities enclosed herewith. The awarded rates shall be firm throughout the contract period. - In case of any discrepancy between these special conditions and General Conditions of Contract, these special conditions will take precedence. y) Comprehensive Maintenance Contract of 1 No. 40 KVA UPS System (Make: Vertiv) through OEM / Authorized Dealer of OEM: The Scope of work includes following: - The scope of work includes scope of work as per UltraCare – Gold type of AMC services offered by M/s. Vertiv. - The contractor shall enter into a contract with OEM / Authorized Dealer of OEM after award of work and submit the details along with authorization details as required to the E-I-C. - Defective parts discovered during maintenance can either be repaired or replaced by new or as new parts. Spares replaced will be either of the same make or equivalent as per recommendation of OEM. - All necessary tools and instruments along with necessary skilled manpower required for the purpose of servicing the equipment shall be provided by contractor. - Preventive maintenance services with Quarterly Visits and breakdown services as applicable to ensure reliability and uptime of the system. - Guaranteed 2-hour on-site response, 7 days/week, 24 hours/day. - Includes all parts (Except Exclusions), labour, travel coverage & Unlimited Break Down calls. - Turn-around Time (TAT): For Minor Complaints - Avg. 6 Hrs after reporting at site UPS room e.g. Failure of Exhaust fans, Bleeder Resistors, Indicating Lamps, Display mismatch with actual value etc. For Major Complaints – Avg. 8 Hrs e.g. UPS failing to transfer to battery mode in the event of incoming power failure / Battery Breaker tripping due to battery failure / Battery Failure / UPS unable to transfer load on to the parallel UPS (Redundancy Failure) / UPS tripping on High temperature conditions / Control Card, major components failure such as IGBT’s, SCR’s & Wire wound Components within the UPS, Module Failure, Wire Harness damage. - PREVENTIVE MAINTENANCE SERVICE (Quarterly) • Cleaning up of Unit, Visual Inspection to check any deformation. • Checking and Adjustment (If needed) of Power parameters like input. Output, DC voltage & Current. • Checking and Adjustment (If needed) of Control parameters on different PCBs. • Tightness of all connections, if shut down possible. • Functional Checking up of Rectifier section. • Functional Checking up of Inverter section. • Functional Checking up of Static Switch Section. • With customer approval, perform operational test of the system including unit transfer and battery discharge. • Install or perform Engineering Field Change Notices (FCN) as necessary. a) Work to be performed during shifts as per instructions from EIC or his authorized representative. b) Cleaning of DG set & associated equipment. Maintenance of batteries, handling of fuel, attending genset non-starting problems. c) Attending electrical complaints like non-working of lights, fans, E & M equipment / systems, nonavailability of power supply, complaints of starters, wiring installations & any other abnormal conditions etc. d) Cleaning of Electrical & Mechanical Installations. e) Cleaning of premises & disposal of waste etc. after work. f) Keeping the work premises neat & clean. g) Maintaining proper earthing. h) Collecting spares/materials from stores etc where materials are supplied by AAI. i) Repairs at workshop where required. j) Temporary wiring works. k) Operation of E & M installations as and when required. l) Conservation of energy by switching off lights, fans, equipment etc when not needed, as per instructions of EIC or his/her authorized representative. m) Reporting the complaints / action taken etc to the concerned officials. n) Documentation like log book entries, accounting of dismantled materials / materials used in the work, complaint & preventive maintenance registers etc. o) Satisfactory overall maintenance of E&M installations Total Quantity :
