Tender For Networking, Wifi, Firewall, Polycom & Cctv (Annual Maintenance Service Contract)-Maharashtra

Tender For Networking, Wifi, Firewall, Polycom & Cctv (Annual Maintenance Service Contract) 1 Core, L3 & L2 Switches Configuration Backup. Total 67+ Switches are in the Network. 2 Monitoring & Status Checking of all 67 Switches 3 Coordination with Extreme Support Team for replacement of Faulty Switch 4 Coordination with Extreme support Team for Level 2 Support 5 Maintenance & cleaning of 54+ Network switch Racks located all over ICT campus . 6 Configuration of Broadb& Routers Purchased by ICT Faculties. 7 Consultation for Cabling & networking to Dept which is going for Renovate 8 Temporary Networking provision for the Events organized in the ICT Campus 9 Coordination with Labour&Electrician Team in the renovation phase of Depts 10 Coordination with Solar Panel Team for their networking requirement 11 Coordination with CCTV Team for their Networking requirement 12 Coordination with RFID Team for their Networking requirement 13 Coordination with Biometric Team for their Networking requirement 14 Ridgeline Software Server image backup 15 Networking support for Polycom Video conference in the campus 16 Network issues & queries on field support & report to IPC 17 Firmware upgradation of Extreme Switch 18 Configuration of Extreme Switch 19 Ridgeline Software Server installation & configuration II Wi Fi Tasks (150 access points) 1 Configuration backup of Campus Wi-Fi Ubiquity Uni-Fi software 2 Configuration Backup of Attendance Wi-Fi Ubiquity Uni-Fi Software 3 Monitoring of all Campus Access Points through Unifi Software 4 Upgradation of Ubiquity Unifi Software 5 Support to Biometric Team for attendance Wi-Fi queries & requirement 6 Coordination with Ubiquity Team for new & Level 2 queries 7 Students & Faculties Laptop configuration for Wi-Fi connectivity 8 Coordination with Electrician Team for cabling of new Access Points 9 Firmware upgradation of Ubiquity Access Points 10 Wi-Fi access provision for Guests coming in the ICT Campus with Security 11 Wi-Fi settings configuration in Classrooms Tab & Biometric 12 Survey of Area for new Wi-Fi requirement 13 Consultation for Wi-Fi to Department which are renovating 14 Wifi Security settings configuration at Access Point level III Firewall Tasks 1 Sophos Firewall monitoring for ISP status, HA Status & Health Monitor 2 Support to ICT Jalna Team for Mumbai Jalna VPN issue 3 Remote/Telephonic Support to onsite engineers at Jalna & Bhubaneswar 4 Support to ICT Bhubaneswar Team for Mumbai Jalna VPN issue 5 Coordination with Sophos Support Team for new & Level 2 queries. 6 Students Internet Data plan Resetting. 7 Firewall Report Generation & Submission 8 Checking of available Firewall Firmware & installation of new Firmware 9 Firewall configuration backup 10 Testing of HA Mode Configuration 11 User policy creation, Port forwarding, new web policy creation IV Video Conferencing Tasks 1 Check VC System before Meetings or Training 2 Up gradation of Polycom VC Devices Software, we have total 11 nos video conferancing setup including studio setup. 3 Coordination with Polycom for Hardware issues 4 Coordination with LG for Hardware issues in TV Screens 5 Presence on Video Conferancing Meetings or Training for Technical support 6 Technical Support for integration with Zoom Meetings 7 Technical Support for integration with Microsoft Team Meetings 8 Site Survey for upcoming Conference Rooms 9 Support to Studio room equipment with room Automation 10 Vendor Should have knowledge on Room Automation (Crestron) 11 Online support should be provided to Jalna & odisha campus 13 Vendor Should be Polycom Partner V CCTV Tasks 1 Monitoring of all 600 Outdoor & Indoor Cameras through CMS Software. 2 Maintenance of all CCTV racks in the Campus includes cleaning. 3 Troubleshooting of No display cameras & reporting to IPC 4 Camera Recording Playback for any issue with Security Guard 5 Camera Recording Playback for particular issue with Police department 6 Coordination with Gardener & BMC Team for cutting of Trees which disturbs Camera 7 CCTV setup Disconnection/reconnection at Dept at the time of Renovation 8 Consultation for CCTV to Department which is going for renovation 9 Camera Recording backup & submission for any specific issue. 10 Camera shifting as per requirement of Security or Concern department 11 Camera angle changes as per requirement 12 St&by material arrangement against faulty material 13 Repairing of Camera, DVR & Fiber media convertors on Primary level 14 Maintain all Camera & DVR inventory & submit to IPC 15 Installation of Client software 16 Coodination with electrician team for requiered cabling work 17 Monitoring of all 45+ DVR & NVR loacated all over campus & report to IPC.

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