}
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    • Rfp For Engagement Of And Agency For Running Of Call Centre Under Pm Fme Scheme, NIFTEM-Haryana

    Boards / Undertakings / PSU has published Rfp For Engagement Of And Agency For Running Of Call Centre Under Pm Fme Scheme. Submission Date for this Tender is 17-02-2021. Call Center Services Tenders in NIFTEM Haryana. Bidders can get complete Tender details and download the document.




    Tender Notice

    26699888
    Corrigendum : Rfp For Engagement Of And Agency For Running Of Call Centre Under Pm Fme Scheme
    Open Tender
    Indian
    Haryana
    Niftem
    17-02-2021

    Tender Details

    Rfp For Engagement Of And Agency For Running Of Call Centre Under Pm Fme Scheme , Running Of Cell Centre On Monthly Basis , Running Of Call Centre On Monthly Basis With Minimum 03/04 Parallel Lines Through Technically Qulaified Manpower ( 03 Nos . Initially ) At Niftem Which Includes I ) Handling Inbound Voice Calls Ii ) Making Outbound Voice Calls Iii ) Replying To Inbound E-Mails Iv ) Replying To Inbound Chats And/Or Click To Chat And E-Mail Support V ) Personalized Ivr Vi ) Welcome Greeting Message; Vii ) Call Transfer And Call Recording ( 100% ) , Hardware Requirement For Call Centre , Computer , Printer , Telephone/Telephonic Instrument , Headsets , Ups , Software Requirement For Call Centre ( If More Than 1 Software Mention The Name And Quote The Charge Individually ) , Toll Free Number/Dashboard/Epbax , Toll Free Number With Required No . Of Extensions/Including Monthly Expenditure , Dashboard Control On Fme & Niftems Website , Epbax Requiremnt , If Any , Additional Professionally Trained Technical Manpower , Additional Professionally Trained Technical Manpower On Monthly Basis Including Statutory Compliances In Regional Languages ( 9 . 00 Am To 7 . 00 Pm On 7 Days A Week )

    Corrigendum Details

    Sr No CorrigendumDate Corrignedum CorrigendumType NewSubmissionDate
    1 09-02-2021 Date Extended Date 17-02-2021

    Key Value

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