Tender For Outsourcing For Maintenance And Upkeeping Of Married And Otm Accn Services , Housekeeping And Conservancy Services At Af Stn Sarsawa Under Ge Af Sarsawa, GE AF SARSAWA-Uttar Pradesh

Tender For Outsourcing For Maintenance And Upkeeping Of Married And Otm Accn Services , Housekeeping And Conservancy Services At Af Stn Sarsawa Under Ge Af Sarsawa , Outsourcing Of Manual Services The Entire Area In The Jurisdiction Of Age B / R Sarsawa For Attending Complaints Related To B / R Works At Any Location , Every Day Excluding Sunday And Holidays In One Shift From 0800 Hrs To 1700 Hrs Which Includes One Hour Lunch Break And The Type / Nature Of The Complaints Are :- ( I ) Complaints Related To Mason Works ( Ii ) Complaints Related To Plumber Works ( Iii ) Complaints Related To Carpenter Works I . E Wooden Joinery ( Iv ) Complaints Related To Aluminium Joinery Works ( V ) Complaints Related To Blacksmith ( Lohaar ) Works ( Vi ) Complaints Of Any Other Nature Ordered By Ge / Engr-In-Charge / Je Concerned . Notes :- The Work Involved Includes ( A ) Registering Complaints From Users Through Ivrs System , Mobile Phone , Sms And Manual At Complaints Centre , Updating Record Of All Attended And Un-Attended Complaints Daily By Deploying Qualified And Experienced Persons On Day To Day Basis In One Shift On All Days Excluding Sunday And Holiday . , Notes Contd . . . . . ( B ) ( I ) The Minimum Number Of Trademen And Helpers To Be Deployed By The Contractor Should Be Carpenter 02 Nos And Helpers As 05 Nos . ( Ii ) The Complaints Related To Mason Work , Lohaar Works & Plumber Works Shall Be Attended By The Existing Departmental Manpowers For Which Helpers Shall Be Deployed By The Contractor Only . ( Iii ) Detailment Of Requisite Nos Of Trademen Such As Carpenter And Helpers For Attending The Complaints Depending Upon The Nature Of Complaint And Quantum Of Complaints . The Contractor Has To Be Provided Their Skilled / Unskilled Workmen Daily As Per Nos Of Complaints Actually Received . ( C ) Attending The Complaints With Entire Satisfaction Of Users And Ge / Engr-In-Charge Within Stipulated Time Period As Per Priority Decided By The Deptt As Specified Here In After , For Attending B / R Complaints . , Notes Contd . . . . ( D ) The Communication Facilities For Registering Complaints I . E Mobile Phone Shall Be Arranged By The Contractor If Complaints Are Desired To Be Registered Through The Systems Otherwise Manual Complaints Shall Be Lodged . ( E ) The Tentative Numbers Of Complaints To Be Received In The Sub Division Complaints Cell Are Specified Here-In-After , However Contractor Has To Be Provided Their Skilled / Unskilled Workmen Daily As Per Nos Of Complaints Actually Received . ( F ) In Case Complaints Have Not Been Attended Within Stipulated Time Frame As Per Its Priority Class , Suitable Recovery On This Account Shall Be Made On The Rates As Specified Here-In-After . , Notes Contd . . . . ( G ) All Tools And Plants , Trolley , Ladder , Lorries And Conveyence Etc Required For Attending Complaints At Site Of Work Shall Be Provided By The Contractor And Old Retrieved Material / Items Shall Be Deposited In Mes Store Yard . ( H ) Decision Of Ge On Profeciency Of Deployed Workers Shall Be Final And Binding . ( J ) Any Change In Timing Of Shift Of The Person Deployed By The Contractor Will Be Decided By The Ge / Engr-In-Charge . ( K ) The New Material Whereever Required For Replacement Shall Be Provided By The Deptt Through Niv / Nrv And Old Retrieved Material / Items Shall Be The Property Of Department & Will Be Deposited In Mes Store Yard . ( L ) The Contractor Shall Deploy A Qualified And Experienced Superviser To Moniter The Activities As Stated Above . , Notes Contd . . . . ( M ) ( I ) All The Trademen Shall Be Fully Skilled In Their Respective Jobs / Trade For Carrying Out Repair / Replacement Works . ( Ii ) One Of The Carpenter Should Be Skilled In Carrying Out Repair / Replacement Works Related To Aluminium I . E . Doors , Windows , Vents , Snap Grid Etc Complate With Their Fittings / Fixtures . ( N ) The Rate Of Recovery Of Work Done & Penalty For Absentee Workmen Shall Be As Under :- ( I ) For Recovery Of Work Done :- The Amount Of Work Done Per Shift Shall Be Derived From Quoted Rates ( 64 % Of Quoted Rates Shall Be Taken For Unskilled And 36 % Of Quoted Rates Shall Be Taken For Skilled Trademen ) . The Recovery Rate Per Skilled Trademen Shall Be Worked Out By Dividing 36% Of Quoted Rates With Total Nos Of Trademen Reqd As Per Boq And Similarly 64 % Of Quoted Rates With Total Nos Of Unskilled Reqd As Per Boq . ( Ii ) For Penalty Refer Clause 9 . 2 Of P . S . , Outsourcing Of Manual Services The Entire Area In The Jurisdiction Of Age E / M Sarsawa For Attending Complaints Related To Electrical & Mechanical Works At Any Location , Every Day Excluding Sunday And Holidays In One Shift From 0800 Hrs To 1700 Hrs Which Includes One Hour Lunch Break And The Type / Nature Of The Complaints Are :- ( I ) Complaints Related To Electrical Works ( Ii ) Complaints Related To Mason Works After Carrying Out Electric Works ( Iii ) Complaints Related To Carpenter Works After Carrying Out Electric Works ( Iv ) Complaints Related To Blacksmith ( Lohaar ) Works ( V ) Complaints Of Any Other Nature Ordered By Ge / Engr-In-Charge / Je Concerned . Notes :- The Work Involved Includes ( A ) Registering Complaints From Users Through Ivrs System , Mobile Phone , Sms And Manual Registering At Complaints Centre , Updating Record Of All Attended And Un-Attended Complaints Daily By Deploying Qualified And Experienced Persons On Day To Day Basis In One Shift On All Days Excluding Sunday And Holiday . ( B ) ( I ) Detailment Of Requisite Nos Of Trademen And Helpers For Attending The Complaints As Per Nature Of Complaint And Quantum Of Complaints . ( Ii ) The Complaints Related To Carpenter Work , Mason Work , Lohaar Works & Plumber Works After Carrying Out Electrical Complaints Shall Be Attended By The Manpowers Deployed By The Contractor Against Srl No 1 Here-In-Before . , Notes Contd . . . . ( C ) ( I ) Attending The Complaints With Entire Satisfaction Of Users And Engr-In-Charge Within Stipulated Time Period As Per Priority Decided For Attending E / M Complaints . ( Ii ) The Minimum Number Of Trademen And Helpers To Be Deployed By The Contractor Should Be Electrician 03 Nos And Helpers / Mazdoor As 03 Nos . ( D ) The Communication Facilities For Registering Complaints I . E Mobile Phone Shall Be Arranged By The Contractor If Complaints Are Desired To Be Registered Through The Systems Otherwise Manual Complaints Shall Be Lodged . ( E ) The Tentative Numbers Of Complaints To Be Received In The Sub Division Complaints Cell Are Specified Here-In-After However Contractor Has To Be Provided Their Skill / Unskilled Workmen Daily As Per Nos Of Complaints Actually Received . ( F ) In Case Complaints Have Not Been Attended Within Stipulated Time Frame As Per Its Priority Class , Suitable Recovery On This Account Shall Be Made On The Rates As Specified Here-In-After . ( G ) All Tools And Plants , Trolley , Ladder , Lorries And Conveyence Etc Required For Attending Complaints At Site Of Work Shall Be Provided By The Contractor And Old Retrieved Material / Items Shall Be Deposited In Mes Store Yard . , Notes Contd . . . . ( H ) Decision Of Ge On Profeciency Of Deployed Workers Shall Be Final And Binding . ( J ) The Shift Of The Person Deployed By The Contractor Will Be Decided By The Ge / Engr-In-Charge And Shall Be Final And Binding . ( K ) The New

INR 500 /-

INR 67500.0 /-

INR 33.75 Lakhs /-