Network Infrastructure- Delivery And Service Agreement Cisco Components- Not In Accordance With Bvergg. The Network Components To Be Served By The Contractor Are Divided Into Various Serviceka Devices Depending On Their Function And Area Of Application In The Data Network. A Distinction Is Made Between The Various Categories, Among Other Things, In The Response Period For A Necessary Technician Use Of The Contractor On Site. This Response Time In The Service Category With The Highest Priority Is Max. 2 Hours With A Round-The-Clock Service (7X24 Every Day A Year). During The Contract Term, Components And Software Products From The Manufacturer Cisco Systems Will Be Called Out Of The Purchasing Lists Defined By The Client (For The Areas Of Data Center, Distribution And Access, As Well As Security Components), Which The Contractor Must Deliver.
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