Auditing Services - Market Daudit Quality Produced And Satisfaction Survey. The Purpose Of This Market Is To Provide Services To Assess The Quality Of The Products Provided, As Well As To Conduct A Satisfaction Survey Of Users (Customers). In This Context, Comutitres Sets Up An Audit Of The Quality Produced, By Verifying Compliance With The Processing Procedures For Customer Requests By The Teleconsilors. At The Same Time, A Satisfaction Survey Is Conducted With Customers Who Have Recently Contacted The Contact Centers, In Order To Identify The Axes Of The Daméliration And To Define A Service In Accordance With Expectations. The Services Are Detailed In The Specific Technical Specifications (Cctp) Attached To The Business Consultation File (Dce).
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