Tenders are invited for Printing and Dispatch of Invoices for the Central Route Charges Office (CRCO). General: EUROCONTROL, the European Organisation for the Safety of Air Navigation, has 42 Member States and is a civil-military intergovernmental organisation committed to building, together with its partners, a Single European Sky, i.e. arrangements allowing the air navigation management system in Europe to achieve the level of performance required for the coming decades. Technical subject matter: Each month, in accordance with an annually published calendar, EUROCONTROL bills on average 5.000 airspace users. In 2024, the CRCO (Central Route Charges Office) billed 11.2 billion EUR of charges to about 6600 airspace users worldwide located in 184 countries (see Error! Reference source not found.). The billing takes place once a month on the same day for all the airspace users. The service of bill dispatch includes the following processes: Ordering of paper and envelopes. Printing of offset paper used for billing. Printing of envelopes. Stock management of pre-printed offset paper and envelopes. Variable data printing. Inserting in envelopes. Postal deposit (post and express courier services). Reporting. On a monthly basis, an average of 40.000 sheets are printed, spread over some 3.900 shipments, out of which less than 100 are sent via express courier services. In addition, EUROCONTROL offers airspace users the possibility to consult the billing documents electronically via its own online portal called CEFA. This portal has about 7.500 registered users, out of which 1.200 have opted for the paperless option, thus Tender Link : http://www.eurocontrol.int/procurement
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