Tenders Are Invited For System Management Software Package - Delivery And Implementation Of A System (Helpdesk) For Registering And Eliminating Defects And Interruptions In The Work Of The Kozloduy Ead Npp Information System
Tenders Are Invited For System Management Software Package - Delivery And Implementation Of A System (Helpdesk) For Registering And Eliminating Defects And Interruptions In The Work Of The Kozloduy Ead Npp Information System
System Management Software Package - Delivery And Implementation Of A System (Helpdesk) For Registering And Eliminating Defects And Interruptions In The Work Of The Kozloduy Ead Npp Information System. Delivery And Implementation Of A System (Helpdesk) For Registering And Eliminating Defects And Interruptions In The Work Of The Kozloduy Ead Npp Information System. In Order To Increase The Level Of Security, Performance And Quality Of The Workflow Of Users In The Kozloduy Npp Information System, It Is Necessary To Deliver And Implement A Centralized Helpdesk System For Registering And Eliminating Defects And Interruptions In The Work Of Kozloduy Ead Npp. Delivery Includes Nomination Licenses (Permanent With 12 Months Maintenance), As Well As The Hardware Requirements Required For The Normal Operation And Effective Use Of The System Of At Least 50 Simultaneous Operator, 3500 End Users, Inventory And Management Of 3500 It Devices On The 4000 Postal Boxes. The Order Is Also Included And Completed System Software Support (12 Months), Which Includes: Consultations Related To Maintenance, Use Of The System; Removing A Critical Problem That Leads To Complete Loss Of Functionality; Remedy For A Non -Critical Problem With A Delay Or Partial Loss Of Functionality; Troubleshooting Of Systems If Problems Occur Due To A Malfunction Or Breakthrough In The Service Software; Guaranteed Integrity, Reliability And Security Of The Information Environment. The Requirements For The Operation Of The System Are Described In Detail In The Term Of Taxation №24.P.Tz.394.
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