Customer-Care Services-Outsourcing Handling Voice Customer Contact. The Scope Of The Tender Relates To Outsourcing The Voice Activities For The Wmo And Wlz Schemes. The Carefully Estimated Commission Value Of The Framework Agreement Has Been Completed € 12,150,000. Review Clauses With A Value Of 50% Of The Carefully Estimated Value Are Included In The Tender. The Maximum Value Of The Assignment Has Been Set At € 18,225,000.
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