Expression of Interest are invited for Data Governance in the Costa Rican Social Security Fund Costa Rica has made significant strides towards Universal Health Coverage (UHC), achieving a UHC index of 81 in 2021 with health indicators comparable to Organization for Economic Co-operation and Development (OECD) averages; however, progress has stagnated since 2017, with financial protection deteriorating as out-of-pocket spending increased by 14.5% between 2017 and 2019, leading to a 25% rise in catastrophic spending. The country faces growing health care demands due to an aging population and rising non-communicable diseases, increasing health care costs and waiting times, driving those who can afford it to seek private health care, exacerbating inequalities. Despite recent crises, Costa Ricas economic situation remains favorable, with a gross domestic product (GDP) of US$ 64.6 billion in 2021, an average real growth of 2.5% over the past five years, an unemployment rate of 16.4%, and a poverty rate of 12.7% in 2023, one of the lowest in the Latin America and Caribbean (LAC) region. The Costa Rican Social Security Fund (Caja Costarricense De Seguro Social or CCSS) is the institution responsible for financing, managing and providing health care and pensions in the country, acting as an autonomous authority for the provision of health services, while the Ministry of Health oversees policy management, health regulations, research direction, and health sector coordination. The main objective and function of the CCSS is to provide comprehensive health and pension services to individuals, families, and communities. The CCSS is undergoing a transformation to maintain its leadership in UHC, focusing on strategic purchasing, digital transformation, and integrated service delivery networks to address challenges such as an aging population and rising non-communicable diseases. A critical element of the CCSSs transformation is better data governance and management for evidence-based decision-making. Suboptimal data governance and management is a major barrier to achieving reform goals. Improving data governance and utilization will enable the CCSS to make informed decisions, increasing operational efficiency, transparency, and accountability, ultimately providing better health services. The World Bank is assisting the CCSS in addressing barriers to better data governance and management for evidence-based decision-making by integrating global best practices into their approach. The World Bank intends to hire the services of a firm to (i) comprehensively assess data maturity at the CCSS, including aspects of data governance, data security, data quality, data storage and operations, data integration and interoperability, documents and content, reference and master data, data warehousing and business intelligence, metadata, and data modelling and design, among others. This assessment will identify gaps and challenges in using data and information at the CCSS, including in priority areas for the CCSS; and (ii) Develop a roadmap/blueprint for CCSS to design and implement key data governance practices, based on the findings of the data maturity assessment (previous objective) and international best practices. The roadmap will provide clear directions and steps for the CCSS to take in the short- and medium-term (up to five years) in order to stand up a formal data governance program at enterprise level, including also a blueprint for one or more priority proof-of-concept business cases to illustrate the organizational value. Tender Link : https://wbgeprocure-rfxnow.worldbank.org/rfxnow/public/advertisement/4888/view.html
