Energy-Efficiency Consultancy Services-Energy Desk Municipality Of Lelystad. The Assignment Includes The Following Building Blocks: 1. Website: Development And Maintenance Of An Informative Website With Details About Sustainability Measures, Becoming Natural Gas -Free, Subsidies, Financing Options And Municipal Policy. To Be Supplemented With Municipal Content And Action Perspective Per Neighborhood/Neighborhood. 2. Customer Contact Center (Kcc): And Kcc With Sufficient Capacity And Expertise To Advise Residents And By Referring To Local Initiatives And Services. 3. Advisory Services: Various Advisory Services That Guide Residents In Their Customer Journey To A Natural Gas -Free Home, With Attention To Specific Target Groups. 4. Monitoring: Implementation Of A Customer Monitoring System (Kvs) To Monitor And Report The Effectiveness Of The Services. 5. Communication: Development And Implementation Of A Communication Plan To Increase The Brand Awareness Of The Energy Desk And To Inform Residents About The Heat Transition. € 200,000
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