Tenders are invited for Consultancy to Set up an Online Collaboration Platform. Engagement manager (reporting to) : GIAI Programme Coordinator Budget for this consultancy : up to 10,000 Starting date : 10 March 2025 Location : Online Applications deadline : 28 February 2025 Scope of work and key tasks The consultant will work in close collaboration with the GIAI Programme Coordinator and will be responsible for the following tasks : a. Needs assessment : Engage with Consortium members to gather input and feedback to ensure the platform is tailored to the needs of the programme. Make sure to include in this assessment partners current knowledge and use of collaboration platforms. b. Platform design and development : Identify, compare and justify alternative technologies for the digital platform and its components. Make sure the platform complements and does not duplicate the components and functionalities of the knowledge management platform. It should also be able to integrate to existing systems and other collaboration platforms like Microsoft Teams, Zoom, Tresorit. Acquire, customize and implement the chosen digital platform(s) and its components Ensure the proposed platform is secure, user-friendly and cost-efficient. The platform should be top notch assuring content confidentiality considering the sensitivity of the GIAIs activities. It should accommodate needed changes with minimal upgrade time and require affordable subscription fee. c. Pilot testing and feedback collection : Conduct pilot testing of the platform with a selected group of users to identify any issues and gather feedback Refine and improve the platform based on pilot feedback to ensure it meets user expectations and requirements d. User training and support : Provide a training to platform users, focusing on effective utilization of the platforms features and functionalities Provide ongoing technical support and ensure adequate maintenance of the platform Key tasks : Kick-off meeting and needs assessment Platform design and development Pilot testing and feedback collection User training and support It is a home-based consultancy. The assignment is expected to start the week of the 10th of March. The platform shall be finalized and the user training conducted by April 2025. All costs related to the purchase and maintenance of this online collaboration platform will be taken care of by the Consortiums Secretariat. 4. Required Qualifications, Experience and Competencies The required qualification, competencies and experience for this role include : Qualifications and Experience : Post-graduate study in a relevant field A minimum of 5 years of professional work experience in developing information technology solutions, digital platforms, web based and mobile applications and innovative technology designs. Proven track record in designing and implementing online collaboration platforms Technical expertise in web development, user experience design, and cybersecurity Experience with data integration techniques and API development to enable seamless interaction between different data sources and functionalities. Fluency in spoken and written English is essential. Other information : The Consultant will be expected to comply with FIDH regulations and safeguarding policies. Consultants must be legally registered to be employed on a freelance contract in their country of residence. Payments will be made upon submission of an invoice (including bank details). How to apply If you have the required expertise and skills, please apply by sending the following documents : CV A short proposal including how you meet the criteria for the consultancy, previous works undertaken, proposed approach for this consultancy, timeframe, budget including taxes and three references. Proposals shall be submitted via email to the GIAI Secretariat at the following address : makingjusticework@fidh.org, mentioning GIAI Online collaboration platform in the subject line. The deadline for application is Friday 28 February 2025. Tender Link : https://reliefweb.int/job/4128738/terms-reference-consultancy-set-online-collaboration-platform
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