1. The Subject Of The Order Is: 1) Purchase Of A 12-Month License Extension (Maintenance And Maintenance Services) Of The Software Manufacturer, Including: A) The Right To New Versions Of The Simple.Erp Software, B) The Right To Update Packages Containing Bug Fixes And Minor Improvements To The Simple.Erp Software, C) The Right To Report Faults In The Simple Erp Software Using The Manufacturers Dedicated Helpdesk System (I-Syrop), Access 24/7/365, D) Training In The Use Of The I-Syrop Online System In Terms Of Downloading Service And Update Packages, E) Training In The Use Of The I-Syrop Online System In Terms Of Handling Service Requests, F) Response Time When Removing A Fault Marked As An Error Critical - Maximum 7 Standard Service Hours (I.E. 9.00-17.00), G) Method Of Servicing - Remote, H) Number Of Software Versions Covered By The Service - 1 Version, I) Handling Notifications Marked In The I-Syrop System As Individual_Change_Law, Regarding The Adaptation Of Modifications Made For The User To Changes In Legal Regulations, J) Limit Of Helpdesk Consultations, Including Telephone Advice And Helpdesk Notifications In The I-Syrop System (Number Of Hours / Year) – 40 Hours, K) Handling Consultation Requests Marked In The I-Syrop System As Helpdesk, 2) Consulting Package: A) Scope Of Services: Consultations And Assistance Provided At The Headquarters The Ordering Party By A Simple Consultant In The Use Of The Program And Any Changes To Definable System Elements With A Response Time Of Up To 7 Business Days, After Written Request, Consultations On The Use Of Additional Functionality In New Versions Of The Software, Modifications, Training, Audits, B) Each One-Time Simple Consultant Service Provided As Part Of Care At The Ordering Partys Premises Will Be Settled As Follows: I. When The Service Will Be Provided For A Maximum Of 8 Hours - As One Daily Rate,Ii. When The Service Will Be Provided For A Period Exceeding 8 Hours - As A Daily Rate Plus One-Eighth Of The Daily Rate For Each Subsequent Commenced Hour, Iii. When The Service Will Be Provided Remotely - As A Minimum Of 2 Hours Plus Each Subsequent Commenced Hour, C) Size Of The Consultation Package - A Minimum Of 320 Hours.2. The Subject Of The Order Includes Service Support For The Following Software Owned By The Ordering Party: 1) Software: A) Simple.Erp - E-Pit Personal Income Tax - Electronic Version (Erp.Epit), B) Simple.Erp - Electronic Sending Of Reports (Erp.Esprawozdania) , C) Simple.Erp – E-Zla Electronic Releases (Erp.Ezla),D) Simple.Erp – Fk Finance And Accounting (Erp.Fk),E) Simple.Erp – Hrppk Employee Capital Plans (Erp.Hrppk),F) Simple.Erp – Info Function Library For Ms Excel (Erp.Info),G) Simple.Erp – Jpk Standard Audit File (Erp.Jpk)H) Simple.Erp – Mt Estate Permanent (Erp.Mt),I) Simple.Erp – Ot Trade In Goods (Erp.Ot),J) Simple.Erp – Per Hr And Payroll (Erp.Per),K) Simple.Erp – Vat Check (Erp.Spr_Vat) ),L) Simple.Erp – National Register Of E-Invoices Ksef,M) Simple.Erp – Ebank.T
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