The Customer Is Norad, The Directorate For Development Cooperation. The Customer Needs Support For Handling Inquiries From Business Partners. The Inquiries May Include Ministry-Directorate Cooperation, Inquiries From Foreign Missions Around The World, Inquiries From Aid Actors, In Addition To Internal Inquiries, E.G. Needs Management Etc. The Purpose Of The Procurement Is To Acquire A Tool That Makes It Easier To Register Needs, Keep Track Of Registered Needs, And Manage The Proceedings Related To Processing The Needs. In Addition, There Is A Need To Be Able To Create Statistics And Other Management Information About The Inquiries So That The Customer Can Plan Resource Use Etc. In A More Systematic Way.
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