Software Support Services – Upgrade And Maintenance Of The Digital Archive Information System (Dais). The Subject Of Procurement Is The Service Of Adaptive Upgrade And Maintenance Of The Digital Archive Information System (Dais) And The Delivery Of Ibm Filenet Licenses With One-Year Maintenance, In Accordance With The Technical Specification That Is Part Of This Procurement Documentation. The Subject Of The Procurement Consists Of: A) 600 Hours Of Adaptive Upgrading That Will Be Used According To The Needs And Requirements Of The Client; B) Flat-Rate Dais System Maintenance (User Assistance And Maintenance For 12 Months); C) Delivery Of Ibm Filenet Licenses With One-Year Maintenance.
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