It Services: Consulting, Software Development, Internet And Support – Tender Framework Contract Cisco Hardware & Maintenance. This Tender Is Looking For Providers Who Can Conclude A Framework Agreement With Luks For The Procurement Of Cisco Hardware As Well As The Associated Hardware-Related Software And Associated Services. The Framework Agreement To Be Concluded With The Service Provider Is Included In This Tender As A Draft And Has A Term Of 5 Years. The Core Of The Framework Agreement Is A Portfolio With All The Products (“Product Portfolio”) That The Provider Can Deliver And Maintain, Which Meets The Requirements Of The Luks And Which Is Continually Supplemented By The Service Provider In Consultation With The Luks During The Term Of The Framework Agreement Is Renewed. The Central Elements Of Maintenance Are The Provision Of An Emergency Contact For The Luks, Who Is Available To The Luks 24/7, And The Provision Of An Spoc, Which Is Responsible For Organizing And Carrying Out All Retrospective And Proactive Maintenance Activities. In Order To Demonstrate The Suitability Of The Product Portfolio And Their Own Conceptual Skills, The Providers Develop A Solution Concept In Which They Present Their Competencies And With Which They Can Prove To Luks Their Suitability For The Project.
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