Tenders Are Invited For Computer Network Services - Subscription Technical Support Of Computer Equipment, Peripheral Devices And Network Equipment In The Bureaus For Social Services And Institutions Of Social Services
Tenders Are Invited For Computer Network Services - Subscription Technical Support Of Computer Equipment, Peripheral Devices And Network Equipment In The Bureaus For Social Services And Institutions Of Social Services
Computer Network Services - Subscription Technical Support Of Computer Equipment, Peripheral Devices And Network Equipment In The Bureaus For Social Services And Institutions Of Social Services. 1. Subscription Technical Support Includes Prevention And Troubleshooting Of Computer Equipment, Peripheral Devices, Network Equipment In The Bureaus Of Social Services And Institutions Of Social Services. The Scope Of The Order Is For 246 /Two Hundred And Forty-Six/ Jobs, Of Which 37 /Thirty-Seven/ In The Bureaus For Social Services And 209 /Two Hundred And Nine/ In Institutions Of Social Services, According To A Detailed List In The Technical Specification. 2. Requirements For Implementation Of The Public Order Subscription Technical Support Computer Equipment Includes: - Maintenance Of Workplaces - Personal Computers, Peripheral Devices, Network Equipment, Copiers; - Performing Preventive And Technical Inspections Once A Month At The Specified Addresses; - Visit Of A Service Team To The Place After Receiving A Request; - Removal Of Technical Defects And Replacement Of Defective Spare Parts, After Providing An Offer; - After The Elimination Of Accidents That Have Occurred, Draw Up A Transmission-Acceptance Protocol For The Activities Performed And The Inserted Spare Parts And Present It For Approval By The Director Of The Relevant Establishment, With The Prices Of The Inserted Spare Parts Being Proven By An Invoice. Spare Parts Must Be Original, New And With A Warranty Period Not Shorter Than That Provided By The Manufacturer. Replaced Spare Parts Must Be Returned To The Employer. - Delivery Of Auxiliary Materials And Spare Parts Necessary For Prevention And Repair; - Diagnosis, Adjustment, Full Functional Test Of The Machines And Checking The Quality Of Printing/Copying During Repair Or Replacement Of Spare Parts; - To Maintain The Computer Equipment, Network And Server Infrastructure In Accordance With The Ordinance On Minimum Requirements For Network And Information Security - To Provide Administrative Access To The Technical Equipment To Perform An Annual Technical Audit By Representatives Of The Metropolitan Municipality Or A Third Company - Any Change Of Settings, Parts And Modules Of Software, Hardware And Network Infrastructure To Be Done With Prior Agreement, Planning And Reporting With A Person Designated As A Representative Of The Contracting Authority - When Remote Access Of An Administrator To A Users Computer Is Required, This Should Only Be Done With The Explicit Confirmation Of The User And His Presence During The Changes - In The Event Of An Incident Or Violation Of Network And Information Security, To Immediately Notify The Contracting Authority And The It Directorate Of The Metropolitan Municipality, Which Will Continue Communication According To The Ordinance On Minimum Requirements For Network And Information Security And The Cybersecurity Law. - The Contractor Is Obliged To Provide Access Data/Usernames And Passwords Of The Administrator Accounts Of All Supported Systems And Devices/Equipment, As Well As A Complete Description And Architecture Of The Computer Networks Supported And Built By Him In The Objects Described In The Technical Specification.
We takes all possible care for accurate & authentic tender information, however Users are requested to refer Original source of Tender Notice / Tender Document published by Tender Issuing Agency before taking any call regarding this tender.
