Technical Support Services, It Infrastructure Outsourcing, Telecommunications And Workstations. The Purpose Of This Contract Is To Outsource The Operation And Administration Of The Information System: To Deliver A Continuous And Quality Service To Users Of The Si: To Operate The Infrastructures And The Computer Park In Such A Way As To Maximize Their Availability; Provide Remote And Multi-Channel On-Demand Assistance Servicesprovide Local Supportprovide A Unit Of Expertise Dedicated To Handling Complex Issues, In Support Of The Service Center, And The Project And Operating Teams Of The Dsi.Manage And Develop Si Technical Platforms:Prepare And Deploy Si Terminals, Applications, Services And Configurations;Support Integration Projects For New Components;Keep The Si Documentation System Up To Date.Participate In Improvement Components Of The Is And Management Processes By Being A Source Of Proposals
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